Last Updated: 29 July 2026
Spray Dec Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you contact us, request a quotation, use our website or engage our services.
1. Who We Are
Spray Dec Ltd provides professional spraying, painting and decorating services, including UPVC spraying, kitchen spraying, joinery spraying, industrial cladding and roof spraying, and interior and exterior decorating.
For any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Spray Dec Ltd
Email: info@spraydec.co.uk
Telephone: 07376 175293
Website: www.spraydec.co.uk
2. Information We May Collect
When you contact or work with Spray Dec Ltd, we may collect information including:
Your name
Email address
Telephone number
Property or project address
Details relating to your enquiry or project
Photographs, plans or other information supplied for quotation or project purposes
Correspondence between you and Spray Dec Ltd
Quotation, invoice and payment information
Information submitted through our website or contact forms
Technical information such as IP address, browser, device and website usage information where applicable
We only collect information that is reasonably required to respond to enquiries, provide our services and operate our business.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and quotation requests
Prepare estimates, quotations and proposals
Arrange site visits and communicate regarding projects
Carry out contracted works and services
Issue invoices and maintain financial records
Manage warranties, guarantees and aftercare
Deal with complaints, queries or disputes
Improve our website and services
Maintain appropriate business and project records
Meet our legal, regulatory, tax and accounting obligations
We will not sell your personal information.
4. Legal Basis for Processing
Where UK data protection legislation applies, we process personal information where there is an appropriate legal basis, including where:
It is necessary to take steps at your request before entering into a contract
It is necessary to perform a contract with you
We have a legitimate business interest in processing the information
We are required to retain or process information to comply with a legal obligation
You have provided consent where consent is required
5. Sharing Your Information
We do not sell or rent your personal information.
Information may be shared with trusted third parties where reasonably necessary to operate our business or provide our services, such as accountants, payment providers, IT or website service providers, subcontractors, suppliers or professional advisers.
Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims.
Where third parties process personal information on our behalf, we expect appropriate safeguards to be in place.
6. Photographs & Project Images
During projects, Spray Dec Ltd may take photographs to document progress, workmanship, completed works, warranty matters or project records.
Where photographs are intended for marketing purposes, including our website or social media, we will take reasonable steps to avoid publishing personal information or identifiable individuals without appropriate permission.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, contractual, warranty and record-keeping requirements.
Some project and financial records may therefore be retained after works have been completed.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
9. Cookies & Website Information
Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the website and improve its performance.
Where required, visitors will be provided with appropriate choices regarding non-essential cookies.
Third-party services used by the website may also collect technical information in accordance with their own privacy policies.
10. Your Data Protection Rights
Under UK data protection law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent
These rights are subject to applicable legal requirements and exemptions.
To make a request regarding your personal information, contact us at info@spraydec.co.uk.
11. Complaints
If you have concerns about how Spray Dec Ltd handles your personal information, please contact us first so that we can investigate the matter.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
12. Third-Party Websites
Our website may contain links to websites operated by third parties. Spray Dec Ltd is not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal requirements.
The latest version will be published on our website with the relevant update date.
14. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Spray Dec Ltd
Email: info@spraydec.co.uk
Telephone: 07376 175293
Website: www.spraydec.co.uk